Frequently Asked Questions

If your question is not answered below, please write an email to info@cloud-backup-for-podio.com!

I created a backup, but nothing happens - what went wrong?

Nothing. Just select the created backup ...

How can I estimate how much quota I need for the backup of my workspaces?

The quota - a backup occupies - is difficult to estimate. It is ...

My first backup used X of my quota/storage - will any subsequent backups add that much?

No. Most of the storage is occupied by ...

20 GB might be not sufficient for my needs - can I get more?

Yes. If you come btn-close to the limit ...

My first backup took a very long time - is that normal?

Yes. Subsequent backups might be faster, as identical files ...

Is it possible to restore a backup to Podio somehow?

Yes! Right now you can restore individual items, tasks and apps ...

What happens during app restore and what happens to items in the app when I restore app?

Currently the app restore is independent from the item restore, thus ...

Can I restore an app with all its items?

Yes! At the moment you need to do two steps: First restore the app and ...

Where do I find the CSV export for items/comments?

The export is found on the app level. Drill down ...

Can I use this app without providing my Podio credentials/password?

Yes! You can authorize this app via Podio ...

Why are there multiple Podio extensions listed on the account page?

To ensure reliable and performant backups and ...

I forgot my password - how can I reset it?

You can request a password reset link on ...

What happens if the service at Cloud Backup for Podio is discontinued?

In the unlikely case, the service is discontinued, we will ...